Relish

<p data-placeholder="Translation" tabindex="-1" data-ved="2ahUKEwiapcqtgYCQAxU0d0EAHRPfO8kQ3ewLegQICxAW" dir="ltr" id="isPasted" skip="true">You can find all the details in the manual attached below. The most important points are:</p><ul style="font-size: initial;"><li style="font-size: 16px;">Use a USB v2.0 or v3.0 with a maximum size of 64GB</li><li style="font-size: 16px;">Prior to loading music, ensure the USB format is <strong>FAT32</strong></li><li style="font-size: 16px;">All music files need to be downloaded as <strong>MP3</strong></li><li style="font-size: 16px;">Either copy and paste or drag and drop music from your desktop, into the USB folder.</li><li style="font-size: 16px;">Transfers can be made as single files or album folders</li><li style="font-size: 16px;">Safely eject the USB from your desktop</li><li style="font-size: 16px;">USB is now ready to plug into the player</li><li style="font-size: 16px;">Please note desktop computers are required for music downloads</li><li style="font-size: 16px;"><strong>Mac compatibility is not currently supported</strong></li></ul><div class="fr-deletable gorgias-file-attachment__wrapper" contenteditable="false"><div><i class="material-icons">attach_file</i> <a class="gorgias-file-attachment__anchor-name" href="https://attachments.gorgias.help/MdAV17qjJ0YxZWga/hc/QBGoD2e0036djqlX/2024112711-65d0b91a-2896-40cb-837e-51dec40f5519-relish%20radio%20&amp;%20music%20player.pdf" rel="noopener noreferrer" target="_blank">Relish Radio &amp; Music Player.pdf</a> <span class="gorgias-file-attachment__span-size">3.2MB</span></div><i class="material-icons gorgias-file-attachment__close-icon">close</i></div><p><br></p>

Please click here for our article on how to load music onto a USB.

Can you assist with difficulties with getting my music to play from the USB on my Radio & Music Player?

Radio Support

What are your delivery times and costs?

What countries does Relish deliver to?

What country will my order be delivered from?

My order has not arrived yet?

What if my product is faulty?

I would like to arrange a return, how can I do this?

Do I have to pay for a return?

Do you sell spare adapters for the Radio?

Delivery and Returns

How do I know what stage product to buy?

Is there any mention of dementia on any Relish products?

My puzzle/s have arrived and there are missing pieces?

Are the Animal Bingo sounds available to download?

Are the Musical Bingo sounds available to download?

What plug do the products come with?

I have an issue with my product!

Product Support

What are my purchase options?

Can I place an order over the phone?

What payment methods do you accept?

Where will I find a discount code and how do I use it?

Can you remove me from your mailing list?

I have a question not covered in the FAQ's!

Can you send an invoice for my order?

Do discounts apply to packs?

Website Support

Can the Day Hub be accessed remotely for task changes?

Can I also input weekly appointments on the Day Hub?

Do the clocks require WiFi to work?

What languages are supported on the Day Range clocks?

Can you set alarms on the Day Connect?

Can I have a copy of the Day Hub/Day Connect Manual

How does the time phasing work on the clocks?

Do you supply spare Task List cards for the Day Hub?

Day Range Support

How do I get music to play from a USB on my Radio & Music Player?

What USB shall I use?

The preset stations on my radio keep storing the same station, can you help?

Is the Radio DAB+ compatible?

Does the Radio come with an adapter?

Can I have a manual for the Radio & Music Player?

How do I get music to play from a USB on my Radio & Music Player?Updated 3 months ago