Relish

<p>We apologise for any delays or issues with your order. You should have received your tracking number via email or text. If you&#x2019;re having trouble tracking it or it&#x2019;s delayed, please reach out via our <a href="https://relish-life.com/pages/contact?hcUrl=%2Fen-GB%2Fcontact">contact page</a>. Our team are here to help and we aim to respond within one working day.</p>

You should have received an email or text message with the tracking number for your order. If you are having problems tracking your order or the order is late, please get in touch and one of our team will help track it down. Just email info@relish-life.com. We aim to respond to all emails in 1-2 working days.

My order has not arrived yet?

Delivery and Returns

What are your delivery times and costs?

What countries does Relish deliver to?

What country will my order delivered from?

What if my product is faulty?

I would like to arrange a return, how can I do this?

Do I have to pay for a return?

How do I know what stage product to buy?

Is there any mention of Dementia on any Relish products?

My puzzle/s have arrived and there are missing pieces?

Are the Animal Bingo sounds available to download?

Are the Musical Bingo sounds available to download?

Do you sell spare adapters for the Radio?

Electrical Product Plugs

I have an issue with my product!

Product Support

What are my purchase options?

Can I place an order over the phone?

What payment methods do you accept?

Where will I find a discount code and how do I use it?

Can you remove me from your mailing list?

I have a question not covered in the FAQ's!

Can you send an invoice for my order?

Do discounts apply to packs?

Website Support

Can the Day Hub be accessed remotely for task changes?

Can I also input weekly appointments on the Day Hub?

Do the clocks require WiFi to work?

What languages are supported on the Day Range clocks?

Can you set alarms on the Day Connect™?

Can I have a copy of the Day Hub™/Day Connect™ Manual

How does the time phasing work on the clocks?

Do you supply spare Task List cards for the Day Hub™?

Day Range Support

How do I get music to play from a USB on my Radio & Music Player?

What USB shall I use?

The preset stations on my radio keep storing the same station, can you help?

Is the Radio DAB+ compatible?

Does the Radio come with an adapter?

Can I have a manual for the Radio?

Radio Support

My order has not arrived yet?Updated 5 months ago